Refund & Cancellation Policy

Refund & Cancellation Policy

Clear and transparent terms for NexxBalance subscriptions.

Version 4.04 • Last Updated: September 2026
🔄
Can I Cancel?
Yes. Cancel your subscription anytime.
💳
Refunds
When refunds may be available.
⚠️
Duplicate Charges
Contact our support team for prompt review.
01

About This Policy

This Refund & Cancellation Policy explains how cancellations and refunds are handled for paid NexxBalance services.

NexxBalance is developed by EliteNexx Technologies.

02

Subscription Cancellation

You may cancel your NexxBalance subscription at any time through the cancellation method provided in your account or by contacting our support team.

After cancellation:

03

Refunds

Payments made for NexxBalance subscriptions are generally non-refundable once the applicable subscription period has started, except where:

Refund requests can be submitted to:

📧 info.coderslab777@gmail.com

Please include the email address associated with your NexxBalance account and relevant payment details.

🔒 Security Reminder: Do not send complete card numbers, CVV, UPI PINs, passwords, or other sensitive payment credentials by email.
04

Duplicate or Incorrect Payments

If you believe you have been charged more than once for the same subscription or have received an incorrect charge, please contact us.

We will review the transaction and, where appropriate, process the applicable correction or refund.

05

Failed Payments

If a subscription payment fails, access to paid features may be restricted until the payment is successfully completed.

Your bank, payment provider, or Razorpay may also apply its own applicable processes for failed transactions.

06

Refund Processing

Where a refund is approved, it will normally be processed through the applicable payment channel.

The time required for the refund to appear in your account may depend on the payment provider, bank, or payment method.

07

Free Trials & Promotional Offers

If NexxBalance offers a free trial, promotional price, discount, or special offer, the specific terms of that offer will be displayed at the time it is provided.

Unless explicitly stated otherwise, promotional offers do not create an automatic entitlement to a refund.

08

Account Termination

If an account is suspended or terminated because of a violation of our Terms & Conditions, this does not automatically create a right to a refund.

Any refund will be considered according to the circumstances and applicable law.

09

Contact Us

For cancellation or refund-related questions:

Application: NexxBalance (Invoice & Expense Manager)

Developer: EliteNexx Technologies

Email: info.coderslab777@gmail.com

Registered Office: EliteNexx Technologies, Puri, Odisha, 752002, India

Need help with a payment?

Our support team is ready to assist you with billing or subscription questions.