About This Policy
This Privacy Policy applies to NexxBalance and describes how we handle information provided by users when creating an account, using NexxBalance, contacting support, making payments, or using optional services such as cloud backup.
By using NexxBalance, you agree to the practices described in this Privacy Policy.
Information We Collect
Depending on how you use NexxBalance, we may collect the following information:
When you create or use a NexxBalance account, we may collect:
- Name
- Email address
- Login/authentication information
- Business name
- Business type
- GST information, where provided
- City, country and pincode
- Other information you voluntarily provide
NexxBalance may process information that you enter into the application, including:
- Products and inventory information
- Customer information
- Invoices
- Sales and payment records
- Expenses
- Business reports
- Other business information you choose to store in NexxBalance
How We Use Your Information
We may use information to:
- Provide and operate NexxBalance
- Create and manage your account
- Provide business management features
- Save and synchronize information where applicable
- Process subscriptions and payments
- Provide customer support
- Respond to requests and reports
- Improve reliability, security and functionality
- Prevent fraud, abuse and unauthorized access
- Comply with applicable legal requirements
We do not sell your personal information to third parties.
Google Firebase
NexxBalance uses Google Firebase for certain application services such as authentication, hosting, databases and other infrastructure, depending on the features enabled.
Firebase may process information such as account information, technical information and service usage information to provide its services. Google states that Firebase customers generally act as the data controller/business for their end-user data, while Google generally acts as a processor/service provider for that data.
You can learn more about Firebase's privacy and security practices through the official Google Firebase Privacy and Security documentation.
Google Drive Backup & Integration
NexxBalance may provide an optional Google Drive integration designed to help users safeguard, back up, and restore their business records.
Connecting Google Drive is entirely optional. You can use NexxBalance to create invoices, track inventory, record expenses, and run your daily operations without ever connecting a Google account or utilizing Google Drive features.
Where enabled, Google Drive is used solely to create user-initiated backups and/or restore your NexxBalance business records.
NexxBalance does not perform continuous, unprompted two-way background synchronization across devices unless explicitly supported and configured. The integration operates as a secure export, archive, and recovery utility.
When you create a backup, the generated archive file may include the following NexxBalance data:
- Business Information: Business name, profile, currency preferences, and GST/tax details.
- Products & Inventory: Product catalogs, stock levels, pricing, and category classifications.
- Customers & Contacts: Customer names, phone numbers, and billing details entered for invoicing.
- Invoices & Billing: Generated invoice records, tax breakdowns, and transaction history.
- Sales & Payment Records: Payment receipts, payment methods (Cash/UPI/Bank), and customer credit (Udhar) balances.
- Expenses: Expense entries, payment categories, and vendor payment records.
- Other Selected Data: Any additional operational business data selected for backup.
NexxBalance adheres to the principle of least privilege and requests only the minimum required Google Drive API permissions:
-
NexxBalance requests restricted scopes (specifically
https://www.googleapis.com/auth/drive.appdataand/orhttps://www.googleapis.com/auth/drive.file). - Restricted Access: Under these minimal scopes, NexxBalance can only access, create, update, and manage the specific files and folders that are created or opened by the NexxBalance application itself inside its dedicated private application data folder.
- No Access to Personal Files: NexxBalance does not have access to, cannot read, and cannot modify a user's wider Google Drive, personal documents, photos, spreadsheets, or any unrelated files.
- The exact permissions requested are transparently presented to you on Google's official authorization consent screen before connecting.
Information accessed through Google Drive is used strictly and exclusively to perform user-authorized backup, archive, and restore operations.
NexxBalance and EliteNexx Technologies do not sell, rent, license, or share Google Drive data with third parties. Google Drive data is never used for advertising, marketing, profiling, tracking, machine learning training, or any purpose unrelated to providing your backup service.
You maintain full control over your Google Drive integration at all times:
- Disconnecting Google Drive: You can disconnect Google Drive from NexxBalance at any time through the in-app settings or by revoking NexxBalance's access directly in your Google Account Security Settings.
- Status After Disconnection: Disconnecting stops any future backup operations. Existing backup files already stored in your Google Drive will remain in your Drive under your ownership until you decide to delete them.
- Deleting Backup Data: You can delete your NexxBalance backup archives at any time directly through your Google Drive interface or through NexxBalance data controls where supported.
Google Drive is an independent third-party cloud service provided by Google LLC. Your use of Google Drive is subject to the Google Terms of Service and Google's data practices detailed in the official Google Privacy Policy.
We employ reasonable administrative, technical, and physical safeguards to protect NexxBalance data. Communication between NexxBalance and Google APIs is encrypted in transit using industry-standard Transport Layer Security (TLS 1.3), and backups stored in Google Drive benefit from Google's enterprise-grade infrastructure security.
Consistent with realistic industry standards, no internet-connected platform or data transfer protocol can guarantee absolute or infallible security.
There is a clear operational distinction between NexxBalance account data and backup archives in your Google Drive:
- NexxBalance Account Data: You can request complete deletion of your NexxBalance account and associated centralized records by emailing info.coderslab777@gmail.com.
- Google Drive Backup Files: Deleting your NexxBalance account does not automatically delete backup files located inside your personal Google Drive. Because those files reside in your private storage, you retain sole ownership and can delete them directly within Google Drive at your discretion.
Payments
NexxBalance may use Razorpay to process subscription or other payments.
When you make a payment, payment-related information may be processed by Razorpay and other payment service providers involved in completing the transaction.
NexxBalance does not store your complete card number, CVV, UPI PIN, or other payment instrument credentials on its own servers.
Razorpay's terms also require merchants not to store customer payment-instrument credentials and require appropriate customer-facing refund and terms information. For payment processing details, users should also review Razorpay's Terms & Policies.
Cookies and Technical Information
Our website and services may use cookies or similar technologies where necessary to:
- Keep services functioning
- Maintain sessions
- Improve security
- Understand basic service usage
- Improve website performance
We may also receive technical information such as device, browser, IP address and service-related information where necessary for security and operation.
Data Security
We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration or disclosure.
However, no internet-based service can guarantee absolute security.
Data Retention
We retain information for as long as reasonably necessary to:
- Provide NexxBalance services
- Maintain your account
- Provide requested functionality
- Meet legal or regulatory requirements
- Resolve disputes
- Prevent fraud and abuse
When information is no longer required, it may be deleted or anonymized, subject to applicable legal and operational requirements.
Your Data and Your Choices
Depending on the functionality available in NexxBalance, you may be able to:
- Access your account information
- Update your information
- Export your business data
- Disconnect optional integrations
- Request account deletion
- Request deletion of applicable personal information
For assistance with data requests, contact us at: info.coderslab777@gmail.com
Account and Data Deletion
You may request deletion of your NexxBalance account and associated personal information by contacting us at:
Some information may need to be retained where required by law, for legitimate security purposes, or for resolving disputes.
Requesting deletion of your NexxBalance account deletes your account profile, credentials, and centralized records stored on NexxBalance servers. It does not automatically delete backup files stored in your personal Google Drive account. Because those files reside in your private Google storage, you retain full ownership and can delete them directly through Google Drive at your convenience.
Third-Party Services
NexxBalance may use trusted third-party service providers to operate certain parts of the service. These may include:
- Google Firebase (Authentication, hosting, cloud databases)
- Google Drive (Optional user-controlled backup storage)
- Razorpay (Payment processing & subscription gateway)
- Other infrastructure or service providers required to operate NexxBalance
These providers may process information according to their own applicable policies and agreements.
Children's Privacy
NexxBalance is intended for business users and is not designed specifically for children. We do not knowingly collect personal information from children in circumstances where applicable law prohibits such collection.
Changes to This Privacy Policy
We may update this Privacy Policy when NexxBalance, our services, technology, or applicable legal requirements change.
When significant changes are made, we may provide appropriate notice through the website, application, or other available communication methods.
The Last Updated date at the top of this page will indicate when the policy was most recently updated.
Contact Us
If you have questions about this Privacy Policy or how NexxBalance handles your information, please contact us:
Application: NexxBalance (Invoice & Expense Manager)
Developer: EliteNexx Technologies
Support Email: info.coderslab777@gmail.com
Registered Office: EliteNexx Technologies, Puri, Odisha, 752002, India